Your Local Gold Coast Plumbers — From Our Family to Your Home
At Gem Plumbing Experts, plumbing isn't just what we do — it's who we are. Based in Coolangatta and proudly serving the entire Gold Coast, Tweed Heads and Brisbane, we are a 3rd generation family plumbing business with more than 40 years of hands-on experience behind every job we do.
When you call Gem, you're not calling a large franchise or a call centre. You're calling a local family business that genuinely cares about getting the job done right. We show up on time, we give you honest upfront pricing, and we treat your home the way we'd want ours treated.
Whether you need an emergency plumber at 2am, a new hot water system installed, blocked drains cleared, or a whole-home water filtration system — Gem Plumbing Experts is the Gold Coast team you can count on.
INTRODUCTION
Your Local Gold Coast Plumbers — From Our Family to Your Home
At Gem Plumbing Experts, plumbing isn't just what we do — it's who we are. Based in Coolangatta and proudly serving the entire Gold Coast, Tweed Heads and Brisbane, we are a 3rd generation family plumbing business with more than 40 years of hands-on experience behind every job we do.
When you call Gem, you're not calling a large franchise or a call centre. You're calling a local family business that genuinely cares about getting the job done right. We show up on time, we give you honest upfront pricing, and we treat your home the way we'd want ours treated.
Whether you need an emergency plumber at 2am, a new hot water system installed, blocked drains cleared, or a whole-home water filtration system — Gem Plumbing Experts is the Gold Coast team you can count on.
From leaking taps and running toilets to burst pipes and bathroom renovations — our licensed plumbers handle all general plumbing repairs and installations across the Gold Coast.
Specialists in hot water system repairs, replacements and maintenance. All brands, all types — electric, gas, solar and heat pump. Need it now? Ask about our pay later options through Humm and Brighte.
Give your family clean, great-tasting water straight from the tap. We supply and install premium whole-home and under-sink water filtration systems across the Gold Coast.
Plumbing emergencies don't wait for business hours — and neither do we. Gem Plumbing Experts offers 24/7 emergency plumbing across the Gold Coast, Tweed Heads and Brisbane.
Plumbing runs in our blood. With three generations of family expertise, we bring a level of care, knowledge and pride to every job that large plumbing companies simply can't match.
40+ Years of Experience
Decades of experience means we've seen it all — and fixed it all. No plumbing problem is too big, too old, or too unusual for the Gem team.
$0 Call Out Fee During Business Hours
We believe you shouldn't pay just to have us show up. That's why we charge $0 call out fee during normal business hours — honest pricing from the moment we arrive.
24/7 Emergency Service
Burst pipe? No hot water? Sewage backup? We're available around the clock, every day of the year, for plumbing emergencies across the Gold Coast, Tweed Heads and Brisbane.
Licensed in QLD & NSW
Gem Plumbing Experts is fully licensed to work across both Queensland and New South Wales, so whether your home is in Coolangatta or Tweed Heads, we've got you covered.
Flexible Payment Options
We know plumbing can be unexpected. That's why we offer payment plans through Humm and Brighte — so you can get your plumbing sorted now and pay later, subject to approval.
HOT WATER PAY LATER PROMO
No Hot Water? Get It Fixed Today — Pay Later
A broken hot water system can't wait — and now it doesn't have to. Gem Plumbing Experts offers flexible payment plans through Humm and Brighte, so you can get your hot water system repaired or replaced today and spread the cost over time.
Subject to approval. Talk to our team about payment plan options when you book.
Plumbers Serving the Gold Coast, Tweed Heads & Brisbane
Gem Plumbing Experts is based in Coolangatta and services the full Gold Coast region, Tweed Heads, Northern Rivers and Brisbane. Our local knowledge means we can get to you fast — whether you're in Surfers Paradise, Robina, Helensvale or anywhere in between.
Key service areas include:
Gold Coast (all suburbs)
Coolangatta & Southern Gold Coast
Surfers Paradise & Broadbeach
Robina, Varsity Lakes & Mudgeeraba
Helensvale, Coomera & Hope Island
Tweed Heads & Tweed Coast
Brisbane (metro & surrounds)
What Our Customers Say
Real feedback from our valued clients
★★★★★
Gem Plumbing Experts saved the day during our emergency! Professional, quick, and friendly service. Highly recommend them!
Mark Thompson
★★★★★
The team was prompt and fixed our blocked drain in no time. The CCTV inspection was very thorough. Excellent service!
Ryan Davis
FAQ
Yes. Gem Plumbing Experts charges $0 call out fee during normal business hours. You only pay for the work carried out — no hidden fees or surprise charges.
Absolutely. We provide 24/7 emergency plumbing services across the Gold Coast, Tweed Heads and Brisbane. If you have a burst pipe, gas leak, blocked drain or no hot water, call us any time of the day or night.
Yes. We hold full plumbing licences in both Queensland (QLD) and New South Wales (NSW), which means we can legally carry out plumbing work on both sides of the Gold Coast–Tweed Heads border.
Yes. We offer flexible buy now, pay later options through Humm and Brighte. This means you can get your hot water system repaired or replaced right away and pay it off over time. Terms and approval conditions apply.
We have been in the plumbing industry for over 40 years. Our business is family owned and operated, with our director being a 3rd generation plumber — meaning plumbing expertise literally runs in our family.
We service the entire Gold Coast, Coolangatta, Tweed Heads, the Tweed Coast, and Brisbane. We are based in Coolangatta so we know the local area well and can respond quickly across all Gold Coast suburbs.
Ready to Book a Gold Coast Plumber? Call Gem Today.
Whether it's a dripping tap, a blocked drain, a failed hot water system or a plumbing emergency — the team at Gem Plumbing Experts is ready to help. Call us today for fast, reliable plumbing service across the Gold Coast, Tweed Heads and Brisbane.
Ready to Work With the Gold Coast’s Favourite Father & Daughter Plumbing Team?
John and Samantha and the Gem Plumbing Experts team are ready to help with any plumbing job — big or small, planned or emergency. Call us, email us or book online. We’d love to hear from you.
