Family Owned • 40+ Years of Experience

Your Local Gold Coast Plumber — No Job Too Small

From a dripping tap to a new toilet installation, Gem Plumbing Experts handles all general plumbing repairs and installations across the Gold Coast, Tweed Heads and Brisbane. Local, family owned, and trusted for over 40 years.

$0 Call Out Fee (Business Hours)
24/7 Emergency Service
Licensed in QLD & NSW
3rd Generation Family Plumbers
Family Owned — 3rd Generation Plumbers
 40+ Years Experience
Upfront Honest Pricing
Call Us to Discuss Your Job
Book a Plumber
$0 Call Out Fee (Business Hours)
Residential & Commercial
Licensed in QLD & NSW
3rd Generation Family Plumbers
Residential & Commercial
Humm & Brighte Payment Plans Available

INTRO

Gold Coast Plumbers for Everyday Plumbing Jobs

Whether you have a leaking tap that’s been annoying you for weeks, a toilet that won’t stop running, a shower in need of a new head, or an appliance that needs a professional plumbing connection — Gem Plumbing Experts is your local Gold Coast plumber for the job.

We’re a family-owned, 3rd generation plumbing business based in Coolangatta, and we’ve been taking care of everyday plumbing jobs for Gold Coast homeowners for over 40 years. We show up on time, we work cleanly and efficiently, and we give you a clear price before any work begins.

No job is too small for our team. If it involves water in your home, we can help.

Our Services

Our General Plumbing Services — Gold Coast, Tweed Heads & Brisbane

Tap Repairs & Replacements

A dripping or leaking tap might seem minor, but a single dripping tap can waste thousands of litres of water a year — and add significantly to your water bill. Our plumbers repair and replace all types of taps including:

Kitchen taps and mixer taps
Bathroom basin taps and mixers
Bath taps and spout mixers
Laundry taps and outdoor taps
Flexi hose replacements
Tap washers and cartridge replacements

If your tap is beyond repair or you’re ready for an upgrade, we can also supply and install a new tap from a range of quality brands. Call us to discuss your tap and we’ll advise the most cost-effective solution.

Toilet Repairs, Replacements & Installations

A running, leaking or blocked toilet is one of the most disruptive plumbing problems in any home. Our Gold Coast plumbers handle all toilet repairs and installations, including:

Toilet suite replacements — supply and install
Cistern repairs (constantly running, slow to fill, won’t flush)
Toilet pan repairs and replacements
Dual flush button and mechanism repairs
Inlet valve and outlet valve replacements
Toilet seat replacements
New toilet installations (in existing locations)

Whether you need a quick repair on your existing toilet or want to upgrade to a new suite, we can help. We work with a range of quality toilet brands and can advise on the best option for your bathroom and budget.

Shower Repairs & Shower Head Replacements

A poorly performing shower is a daily frustration. From low water pressure to a leaking shower rose, our plumbers can diagnose and fix a range of common shower problems, including:

Shower head replacements — including water-efficient models
Shower rose and arm repairs and replacements
Shower mixer tap repairs and replacements
Leaking shower connections
Low pressure investigation (where caused by plumbing, not infrastructure)

If you’re looking to upgrade your shower head to a more water-efficient or rainfall-style model, call us — we can supply and install a wide range of shower heads to suit your existing plumbing.

Appliance Plumbing Connections

Many household appliances require a licensed plumber to connect them properly and safely. Attempting to connect water-using appliances yourself can void warranties and create insurance issues if something goes wrong. Our Gold Coast plumbers handle:

Washing machine connections — new installations and reconnections after moving
Dishwasher plumbing connections
Fridge water dispenser and ice maker connections
Laundry tub installations
Under-sink connections for water filters (in conjunction with our water filtration service)

Whether you’ve just moved into a new home, relocated an appliance, or purchased a new fridge with a water dispenser, our team can get it connected correctly and compliantly.

Plumbing Services We Offer in Helensvale & Surrounds

General Plumbing

A dripping or leaking tap might seem minor, but a single dripping tap can waste thousands of litres of water a year — and add significantly to your water bill. Our plumbers repair and replace all types of taps including:

Kitchen taps and mixer taps
Bathroom basin taps and mixers
Licensed in QLD & NSW
Bath taps and spout mixers
Family Owned — 3rd Generation Plumbers
 40+ Years Experience
Upfront Honest Pricing

Hot Water Systems

Repairs, Replacements & Maintenance

Blocked Drains

CCTV inspections, high-pressure jetting & pipe relining

Water Filtration Systems

 whole-home, under-sink, RO, UV & Kangen

Emergency Plumbing

 available 24/7

WHY CHOOSE GEM SECTION

Why Gold Coast Homeowners Call Gem for Everyday Plumbing

We’re Local and We Know the Gold Coast

Based in Coolangatta, we service the entire Gold Coast, Tweed Heads and Brisbane. We know the local area, the common plumbing setups in Gold Coast homes, and how to get to you quickly.

3rd Generation Family Business — 40+ Years Experience

When you call Gem, you’re calling a family business where our reputation depends on every job we do. We take the same pride in a tap washer replacement as we do in a full hot water system installation.

$0 Call Out Fee During Business Hours

We don’t charge you just to walk in the door. Our $0 call out fee during business hours means you only pay for the work we actually carry out.

Upfront Pricing Before We Start

We give you a clear price before any work begins — no hidden fees, no bill shock. For most standard jobs, we can even give you a price indication over the phone so you know what to expect before we arrive.

Licensed in QLD & NSW

We hold plumbing licences in both Queensland and New South Wales — so whether your home is in Coolangatta or Tweed Heads, we’re fully licensed to do the work.

We Turn Up When We Say We Will

We know your time is valuable. We aim to arrive within the agreed time window and will always let you know if something changes. No waiting around all day.

SERVICE AREAS

General Plumbing Across the Gold Coast, Tweed Heads & Brisbane

Our general plumbing team services all Gold Coast suburbs, Tweed Heads, the Tweed Coast and Brisbane. Key areas include:

Coolangatta

our home base on the Southern Gold Coas

Robina

one of the Gold Coast’s largest residential hubs

Burleigh Heads

 beachside suburb with a strong local community

Elanora

established residential suburb in the southern Gold Coast

Upper Coomera

fast-growing northern suburb, also servicing Pimpama, Oxenford & Pacific Pines

Helensvale

northern Gold Coast hub, also servicing Oxenford & Pacific Pines

And all suburbs in between

 Varsity Lakes, Mudgeeraba, Nerang, Southport, Broadbeach, Surfers Paradise, Mermaid Beach, Palm Beach, Currumbin and more

FAQ

Frequently Asked Questions — General Plumbing Gold Coast

Yes. Gem Plumbing Experts repairs all types of leaking and dripping taps across the Gold Coast, Tweed Heads and Brisbane. We carry common washers and cartridges with us, so most tap repairs can be completed in a single visit. Call us to discuss your tap and we’ll give you a price indication over the phone.

Yes. We supply and install toilet suites across the Gold Coast and Tweed Heads — including replacing an existing toilet with a new suite or installing a toilet in an existing plumbing location. Call us to discuss the job and we can advise on suitable options for your bathroom.

In Queensland and New South Wales, connecting a washing machine to your plumbing requires a licensed plumber where any plumbing work is involved — such as installing new taps, extending pipework, or connecting to existing water supply lines. Gem Plumbing Experts can handle all washing machine connections across the Gold Coast and Tweed Heads, ensuring the work is done compliantly.

Yes. We connect fridges with built-in water dispensers and ice makers to your home’s water supply across the Gold Coast. This involves running a small water line from your nearest water supply point to the fridge — a job that needs to be done by a licensed plumber to comply with Australian plumbing standards.

Gem Plumbing Experts charges $0 call out fee during normal business hours. You only pay for the work carried out. For after-hours emergency callouts, our team will advise of any applicable rates when you call.

Yes. We repair and replace shower heads and shower roses across the Gold Coast, including upgrades to water-efficient or rainfall-style models. If you’re unsure whether your shower head needs replacing or repairing, give us a call and we’ll advise the best option.

Yes. Gem Plumbing Experts is licensed in both Queensland and New South Wales, so we carry out general plumbing work in Tweed Heads and across the NSW Tweed Coast, as well as the full Gold Coast.

Need a Plumber on the Gold Coast? Call Gem Today.

Whatever your plumbing job — big or small — the team at Gem Plumbing Experts is ready to help. Give us a call and we’ll discuss your job, give you a clear price indication, and get you booked in at a time that suits.

Call Us to Discuss Your Job
Book a Plumber Online
Scroll to Top